Frequently Asked Questions
Have a question?
Who is this book for?
The book is for photographers and photo enthusiasts from beginner to pro. There are terms and concepts for amateurs and more advanced photographers, whether you shoot film or digital. It also just looks really cool.
What format is Photography by the Letteravailable in?
Photography by the Letter is available in paperback and as a PDF eBook, which can be read by iBooks, Adobe Acrobat Reader, FoxIt Reader, and many other applications on MacOS, iOS, Windows, and Android.
Will the eBook look good on my device?
Yes. However, be aware that the aspect ratio of Photography by the Letter is 4:3 — the same as an iPad — so there may be black bars above and below the page, depending on the aspect ratio of your device.
Will the book ever be available in other formats?
I have considered releasing a native iBooks version, but whether or not to do it is based entirely on demand. At the present time, I have no plans to release other eBook formats.
I accidentally deleted my eBook. What should I do?
Send an email to email@example.com with your name, order number, and your email address and I can send you another download link.
Why is international shipping so expensive?
Shipping rates are determined by USPS with a small amount added to cover expenses such as mailers, tape, and labels. For what it's worth, it's just as expensive for me when I order books from the UK or anywhere outside the US. If you find the shipping costs prohibitively expensive for the paperback, consider purchasing the eBook.
How is my book shipped?
Books are shipped via USPS. If you would prefer a different carrier, email me at firstname.lastname@example.org.
How long will it take for me to get my book?
Once the order is shipped, Regular Domestic typically takes 3-7 business days, while Expedited Domestic typically takes 2-3 business days. International shipping varies by country and can take from 7 business days to several weeks.
I never received a download link. What should I do?
You should receive a confirmation e-mail immediately after payment – your download link will be in that email. Also, be sure to check your spam folder. Otherwise, send an email to email@example.com with your name, order number, and email address and I'll help you get it sorted.
Can I buy multiple copies of Photography by the Letter for for my group, club, or classroom?
Absolutely! Email me at firstname.lastname@example.org to ask about volume discounts.
Have a question?
How long will it take for my t-shirt order to arrive?
All t-shirts are made to order and are typically dispatched in 3-5 business days. Shipping times vary depending on location and can range from 2-10 business days, depending on your location. International shipping can take from 2-8 weeks.
Do the t-shirts run true to size?
Basically, yes. The cut is somewhere between a standard tee and a fitted or athletic tee. Please take a look at the size chart prior to ordering.
Are shirts available in other colors?
In addition to the four "standard" colors (currently: white, silver, asphalt, and black), I will occasionally offer limited edition alternate colors and designs. Subscribe to Iterations to stay up to date on what's available.
What if there's a problem with my order?
Email email@example.com with your order number, email address and a detailed description of the problem.